Shipping policy

Polovesa Shipping Policy

Processing Time

Each Polovesa order is carefully prepared and shipped within 1-9 business days. Processing times may vary slightly depending on the destination and the specific items in your order.

Shipping Timeframes

Domestic Orders (U.S.): Typically arrive 2–7 business days after shipment.
International Orders: Delivery usually takes 14–21 business days, depending on destination and customs processing.

Complimentary U.S. Shipping

All orders within the United States include free standard shipping.

Customer Support

For questions or assistance regarding your order, our team is available at PolovesaUSA@gmail.com. We’re happy to help ensure your Polovesa experience is seamless and exceptional.

Frequently asked questions

Machine Wash: Wash in cold water on a gentle cycle to protect the fabric’s color and quality.
Detergent: Use a mild detergent designed for delicate fabrics to avoid damage.
Avoid Bleach: Do not use bleach or alternatives, as they cause fading and weaken the fabric.
Gentle Handling: Wash carefully without scrubbing to prevent stretching or misshaping.
Dry Cleaning: Not recommended, as it may change the texture and fit.
Drying: Lay flat to air dry on a clean surface to prevent shrinkage. Avoid tumble drying to keep the oversized fit.
Ironing: If ironing is needed, turn inside out and use low to medium heat. Do not iron directly on prints or details.
Storage: Keep in a cool, dry place away from sunlight to prevent fading or discoloration.

For quality assurance, all sales are final. We will not accept returns or provide refunds on any purchase. This ensures that every customer receives products in brand new condition, without the risk of previous handling.

Please make sure to select the correct size and color before placing your order.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are manufactured overseas. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

YES SHIPPING IS FREE FOR VIP MEMBERS <3

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